Terms of Use

Welcome to National Rehabilitation House ("NRH", "we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of our website, services, and facilities.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.

2. Use of Services

Eligibility

You must be at least 18 years old to use our services independently. Minors may use our services with the consent and supervision of a parent or legal guardian.

Account Responsibility

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and complete information

3. Appointments and Services

Booking and Cancellation

• Appointments must be booked in advance through our website or by phone
• Please arrive 15 minutes before your scheduled appointment
• Cancellations must be made at least 24 hours in advance
• Late cancellations or no-shows may result in fees
• We reserve the right to reschedule or cancel appointments when necessary

Medical Information

You agree to provide accurate and complete medical information and to inform us of any changes to your health status that may affect your treatment.

4. Prohibited Activities

You agree not to:

• Use our services for any illegal purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit false or misleading information
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use automated systems to access our website without permission
• Harass, abuse, or harm other users or staff

5. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of National Rehabilitation House or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

6. Payment and Fees

• Payment is due at the time of service unless otherwise arranged
• We accept various payment methods including cash, credit cards, and insurance
• You are responsible for all fees associated with your treatment
• Insurance claims are processed on your behalf when applicable
• You are responsible for any amounts not covered by insurance

7. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without any warranties of any kind, either express or implied. While we strive to provide accurate information and quality services, we do not guarantee:

• Uninterrupted or error-free access to our website
• That defects will be corrected
• That our website is free from viruses or harmful components
• Specific treatment outcomes or results

8. Limitation of Liability

To the fullest extent permitted by law, National Rehabilitation House shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

9. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites. You access third-party websites at your own risk.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Sultanate of Oman, without regard to its conflict of law provisions.

13. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms.